What is the distance from Barcelo Maya Palace to Aeropuerto de Playa del Carmen?
The hotel is 25 km from Aeropuerto de Playa del Carmen, which is approximately a 22-minute drive.
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Barcelo Maya Palace, Xpu Ha
367US$
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Key details
About the Hotel
Carretera Chetumal Puerto Juarez,Km. 266,3,
Xpu Ha,
Mexico,
77750,
Quintana Roo
- Close to Caleta Chac-hal-al
Great
8.1
8.8
4.4
4.8
Loved by guests
"Staying at maya palace allowed us access to 4 resorts which was good."
"So having the resort allow access between hotels is a pretty genius concept as you get to increase your activity options exponentially."
"Pools are huge and water park is good for younger kids."
Barcelo Maya Palace is a
Luxury Suite Accommodations
All rooms at this 5-star hotel are
International Dining Options
The property offers
Resort Recreation Facilities
The excellent facilities include
Location and Access
Barcelo Maya Palace is
Must-do experiences
- Swim with turtles at Akumal Beach just 20 minutes away.
- Try cochinita pibil tacos at La Nave Pizzeria in Playa del Carmen.
- Visit the Mayan ruins of Tulum for breathtaking coastal views.
- Explore the cenotes near Puerto Aventuras for a refreshing swim.
- Take a salsa dancing class at Coco Bongo in Playa del Carmen.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Junior Suite Pool View
2 persons
45 m²Â
3 Single beds
Shower
Coffee machine
room details
Suite Junior
2 persons
45 m²Â
2 Double beds
Shower
Coffee machine
room details
Junior Suite
2 persons
45 m²Â
2 Double beds
Shower
Coffee machine
room details
Junior Suite Pool View Premium Level
2 persons
45 m²Â
2 Double beds
Shower
Coffee machine
room details
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Price and Room Availability Calendar
Check availability and prices for your dates now!
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
General
- No smoking on site
- Free Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Luggage storage
- Private beach
- Lift
- Currency exchange
- ATM/Cash machine
- Barber shop
- Smoke detectors
- Electric vehicle charging station
- Fire extinguishers
- Key card access
- Key access
Sports & Fitness
- Fitness centre
- Wind surfing
- Snorkelling
- Tennis court
- Bowling
- Billiard tables
- Darts
- Table tennis
- Mini golf
- Yoga class
- Aerobics
Guest Parking
- Dryer
Services
- Paid airport shuttle
- Valet parking
- Room service
- Housekeeping
- Car hire
- Laundry
- Tours/Ticket assistance
- Shops/Commercial services
- Welcome drink
Dining
- Restaurant
- Poolside snack bar
- Snack bar
- Dinner
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
Children
- Cots
- Babysitting/Child services
- Children's buffet
- Board games
- Children's pool
- Children's play area
- Kids club
- Game room
Spa & Leisure
- Outdoor swimming pool
- Beach access
- Sun loungers
- Casino
- Aqua park
- Live entertainment
- Garden area
- Leisure/ TV room
- Spa & wellness centre
- Solarium
- Sauna
- Steam room
- Facial
- Treatment room
- Beauty treatment
- Massage
- Shallow end
Room features
- Air conditioning
- Mini-bar
- Dressing area
- Terrace
- Garden furniture
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Dryer
Media
- Flat-screen TV
- AM/FM alarm clock
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Dining Onsite
Barcelo Maya Palace offers a diverse culinary landscape, showcasing regional and international flavors in beautifully themed settings. Guests can indulge in everything from robust Brazilian barbecue to exquisite French cuisine, all while enjoying the charm and warmth of the Caribbean atmosphere.
Rodizio
Brazilian
Ambiance
A lively venue that embodies the spirit of a traditional Brazilian steakhouse, where meat is served directly from skewers.
Key Offerings
Enjoy a variety of succulent cuts of beef, lamb, and chicken, perfectly grilled and seasoned, creating a dining experience rich in flavor and culture.
Reservation
no
Hours vary.
Caribe
Seafood
Ambiance
An ocean-inspired setting that brings the tranquillity of the sea indoors, perfect for enjoying fresh catches.
Key Offerings
Delight in an array of fresh seafood dishes, highlighting local flavors with each bite, including creative ceviches and grilled catch of the day.
Reservation
no
Hours vary.
Brasserie
French
Ambiance
A chic setting reminiscent of Parisian elegance, inviting guests to enjoy refined dining in a cozy atmosphere.
Key Offerings
Savor classic French dishes such as coq au vin and ratatouille, complemented by an extensive wine list for a touch of sophistication.
Reservation
no
Hours vary.
La Hacienda
International/Vegetarian
Ambiance
Set in a warm, welcoming space that showcases vibrant decor, perfect for family meals or friendly gatherings.
Key Offerings
A delectable buffet featuring international favorites and vegetarian options, catering to every palate with seasonal dishes available throughout the day.
Reservation
no
Open daily from 07:00 - 10:30, 12:30 - 15:00, and 18:30 - 22:00.
Coral Grill
Grill/BBQ
Ambiance
A relaxed outdoor dining setting offering ocean views, ideal for enjoying a casual meal under the sun.
Key Offerings
Indulge in a delightful assortment of grilled dishes, including steaks and barbecued favorites, perfect for a leisurely brunch, lunch, or dinner.
Reservation
no
Open daily from 10:00 - 18:30.
Mirador
International
Ambiance
A spacious dining room with panoramic views, creating a serene environment for enjoying meals at any time of day.
Key Offerings
Enjoy an extensive menu serving breakfast, lunch, and dinner, featuring a fusion of international dishes that appeal to diverse tastes.
Reservation
no
Open for breakfast, lunch, and dinner; hours may vary.
Location
Carretera Chetumal Puerto Juarez,Km. 266,3,
Xpu Ha,
Mexico,
77750,
Quintana Roo
Map view
Carretera Chetumal Puerto Juarez,Km. 266,3,
Xpu Ha,
Mexico,
77750,
Quintana Roo
City landmarks
Lake
Cenote Azul
1.3
km
Landmark
Cenote snorkeling
2.1
km
Nature reserve
Kantun Chi
1.3
km
Landmark
Cenote, Garden of Eden
1.1
km
Landmark
Cenote Media Luna
690 m
Landmark
TAO Wellness Center
1.7
km
Landmark
Dolphinaris Barcelo
2.1
km
Landmark
Cenote Cristalino
1.1
km
Landmark
Jardin Del Eden Cenote
2.0
km
Landmark
CEDAM Museum
2.2
km
Landmark
Eco-Park Santuario De Los Guerreros
6.4
km
Landmark
Blue Cenote
1.4
km
Museum
Underwater Museum C.e.d.a.m
1.6
km
Landmark
Puerto Aventuras Beach Marina and Golf Resort
1.6
km
Landmark
Chikin Ha
2.4
km
Landmark
Cenote Eden
2.0
km
Landmark
Cenote Ponderosa
2.0
km
Beach
Xpu-Ha Beach
2.9
km
Night club
Rauxa Show
2.5
km
Landmark
Cenote Chac-Mool
2.6
km
Landmark
Cenote Abierto
2.9
km
Landmark
Xotik-Ha
2.9
km
Landmark
Cenote Minotauro
3.4
km
Landmark
Dolphinaris Riviera Maya Park
4.2
km
Landmark
Cenote TajMa Ha
4.0
km
Marina
Marina Puerto Aventuras Office
6.4
km
Zoo
Dolphin Discovery Riviera Maya
6.4
km
Nearby
Ruin
Adoratorio
110 m
Beach
Caleta Chac-hal-al
200 m
Restaurants
Marenostrum
990 m
Calle 20 Esq 25 Playa Del Carmen Quintana Roo
Explore Xpu Ha
Explore the Area
Adoratorio
2 minutes walking
An interesting historical site featuring stone carvings. Offers insight into the region's ancient culture.
Cenote Cristalino
15 minutes walking
Known for its crystal-clear waters, ideal for swimming and snorkeling. Offers a lovely spot for relaxation.
Dolphinaris Barcelo
25 minutes walking
A marine park offering interactive dolphin experiences. Great for families and animal lovers alike.
Marenostrum
12 minutes walking
Seafood specialties with a relaxed beach vibe. Try their fresh ceviche and signature cocktails.
Rauxa Show
30 minutes walking
An exciting dinner show featuring acrobatics and live music. A great night out for families and couples.
Getting around
Reviews and Ratings
Feedback from previous guests about their experience.
Carol
United States,
FebruaryÂ
2025
8.6/10
My stay at Barcelo Maya Palace turned out to be unforgettable, with a stunning ambiance and fantastic service overall. The room was quiet, clean, and comfortable, making my stay enjoyable. Dining was a mixed experience, with some restaurants truly excelling in both service and food quality, while a couple left much to be desired. The location is great, close to the beach, but some activities can be a hassle to access. I loved my time there but was slightly disappointed by a few dining options and the limited water activity availability.
Rooms
9.0
The room was comfortable and very quiet, located on the 3rd floor with prompt housekeeping service.
Service
10.0
The service was remarkable, with staff going above and beyond, especially at the specialty restaurants and the animation team.
Location
9.0
The hotel is located just off the beach, making it easy to enjoy the sun and sea.
Dining
7.0
Dining was mostly excellent, especially at the specialty restaurants, but one experience left much to be desired.
Facilities
8.0
The resort had a variety of facilities, but the limited availability of hobie cats was disappointing.
Harriet
United States,
FebruaryÂ
2025
7.6/10
I had a great experience at the hotel, thanks to the amazing staff who provided exceptional service, especially in the Coral Restaurant. However, the check-in process was quite slow, and I was disappointed with the reservation system for dining which needs significant improvement. Overall, the spacious rooms, beautiful pools, and pretty beaches made it a solid all-inclusive stay, though I felt some amenities should have been included without extra charges.
Rooms
7.0
The rooms were very spacious and kept clean, but could use some updating.
Service
8.0
Most of the staff delivered fantastic service, but the check-in and guest services had room for improvement.
Location
9.0
The resort is located beautifully with easy access to pools and beaches.
Dining
6.0
While I enjoyed some meals at the buffets, the a la carte dining left much to be desired and scheduling reservations was frustrating.
Facilities
8.0
The facilities are good, with fantastic pools and beaches, though some activities had extra fees that I found frustrating.
Clarence
United States,
DecemberÂ
2024
7.4/10
My stay at the hotel was overall enjoyable, with some standout features like a friendly and helpful staff, and a clean and spacious room. However, the dining experience left much to be desired, especially with the a la carte options. The beach was nice but not the pristine white sand I hoped for, which was a bit disappointing. Despite these drawbacks, the range of activities and entertainment available was a plus.
Rooms
8.0
The room was spacious and very clean, which I appreciated. The beds were comfortable, ensuring I had a good night's sleep.
Service
9.0
The staff was amazing, always treating us warmly and going out of their way to ensure our comfort. Special thanks to Fernando and Dani for their exceptional service.
Location
7.0
The hotel is located right by the beach, which is fantastic for enjoying the sun and several activities. However, be prepared for some rocky areas on the beach.
Dining
5.0
The buffet offered a good variety of food, but I found a la carte restaurants somewhat lacking in flavor. The quality of food could certainly be improved.
Facilities
8.0
The facilities were well-maintained and clean. I enjoyed the range of activities and the pool options available.
Friendly staff
Poor a la carte dining
Derek
United States,
OctoberÂ
2024
8.2/10
This resort has beautiful grounds and spacious accommodations, making it a great choice for families. The varied dining options and clean beaches add to the overall enjoyment, though the beach experience itself can be disappointing due to safety concerns with rocks. The service is generally good, but the check-in process could be improved.
Rooms
9.0
The rooms were spacious and clean, perfect for families with kids.
Service
7.0
Service was generally good, but check-in felt disorganized and the staff appeared stressed at times.
Location
8.0
The location is lovely, with beautiful views and well-maintained grounds, although accessing the beach can be tricky due to rocky areas.
Dining
8.0
Dining options were plentiful with good quality food, especially at the A La carte restaurants, but some dishes didn't meet expectations.
Facilities
9.0
Facilities, especially the pools and water park, are fantastic for families, providing lots of fun activities.
John
United States,
SeptemberÂ
2024
8.2/10
I had a fantastic stay at the Barcelo Palace! The resort is beautifully maintained with stunning architecture and a fantastic beach location. I loved the variety of dining options available, though the buffet food could be a bit repetitive. The pool area was beautiful, but quite cold during my visit. Overall, it was a great experience and definitely worth it for the price.
Rooms
7.0
The rooms were spacious and clean, with a great view of the ocean. However, the beds were uncomfortable and could use some improvement.
Service
8.0
The service was mostly excellent, with staff going above and beyond to ensure a pleasant experience. However, there were a few inconsistencies during our stay.
Location
10.0
This resort has a prime location right on the beach and is surrounded by beautiful grounds to explore.
Dining
8.0
Dining options were plentiful, but the buffet was somewhat repetitive. The a la carte restaurants had some amazing choices, especially the French restaurant!
Facilities
8.0
The facilities were impressive, with beautiful pools and well-maintained grounds, though the main pools were too cold for my liking.
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
is available in for free.
Breakfast
At the hotel Barcelo Maya Palace guests are invited to a full breakfast served for free.Â
Children & extra beds
There are no extra beds provided in a room.Â
There are no cots provided in a room.Â
Pets
Pets are not allowed.
Year renovated:
2009
Number of rooms:
3604
FAQs
About Barcelo Maya Palace
What are the check-in and check-out times at Barcelo Maya Palace?
Check-in is at 15:00 and check-out is by 12:00.
What dining options are available at Barcelo Maya Palace?
The hotel features seven different restaurants offering cuisines including Brazilian, French, and Caribbean seafood.
Is there a fitness center at Barcelo Maya Palace?
Guests have access to a fitness center equipped with advanced training equipment.
Does Barcelo Maya Palace have a pool?
The hotel boasts several swimming pools, including an adult-only pool and a children's water park.
What entertainment options are available at Barcelo Maya Palace?
Guests can enjoy live entertainment, a nightclub, and themed dinner nights.
What kind of wellness services does Barcelo Maya Palace offer?
The U-Spa provides a variety of wellness treatments, including massages, facial treatments, and fitness classes.
Is there free Wi-Fi available at Barcelo Maya Palace?
Guests can enjoy complimentary Wi-Fi throughout the hotel.
What recreational activities are available at Barcelo Maya Palace?
Guests can participate in activities such as snorkeling, windsurfing, and a mini-golf course.
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Barcelo Maya Palace
8.1
2.8
km from center
330 US$
367 US$
per nightMobile-only price
