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From322US$ /night
Check-in
18Feb2026Select date
Check-out
19Feb2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Carretera Chetumal Puerto Juarez,Km. 266,3, Xpu Ha, Mexico, 77750
-
Close to Caleta Chac-hal-al
Great
8.0
8.8
/10
4.3
4.8
/5

Amenities

BarcelĂł Maya Palace offers 11 pools, including semi-olympic options and an adult-only pool. Guests access exclusive family-friendly attractions like the Pirates Island Water Park, which features water slides and aquatic activities. The U-Spa provides a range of wellness treatments and therapies tailored for rejuvenation.

Rooms

All accommodations at BarcelĂł Maya Palace are Junior Suites or Suites, designed for comfort and luxury. The Premium Level Suites offer additional amenities like welcome champagne and personalized concierge services. Guests enjoy impressive views of the Caribbean from their spacious terraces.

Location

Situated on one of the most remarkable beaches in the Caribbean, Barceló Maya Palace provides stunning access to Xpu Ha Beach and nearby attractions. The hotel is only 35 km from the archaeological site of Tulum, providing easy access to ancient ruins. Quick access to Xel-Há Park enhances the outdoor and adventure opportunities available to guests.

Dining

Guests partake in a culinary experience at six on-site restaurants, with options for buffets and a la carte dining. Choices range from authentic Mexican cuisine at Mirador to fine dining at the French Brasserie and Brazilian Rodizio. The hotel also provides a variety of bars, including aqua bars for refreshing cocktails.

Family-Friendly Amenities

BarcelĂł Maya Palace welcomes families by providing amenities such as the Barcy Kids Club, designed for children aged 4 to 12. Parents can relax knowing the property offers top-tier supervision and engaging activities for kids throughout their stay. The hotel also features a dedicated children's water park, ensuring fun for all ages.

Highlights

Location: Remarkable beaches and close to Tulum

Rooms: Junior Suites and Suites with Caribbean views

Dining: Six restaurants featuring international cuisine

Wellness: U-Spa with a variety of treatments

Family-Friendly: Barcy Kids Club and water park

Must-do experiences

  • Swim with turtles at Akumal Beach just 20 minutes away.
  • Try cochinita pibil tacos at La Nave Pizzeria in Playa del Carmen.
  • Visit the Mayan ruins of Tulum for breathtaking coastal views.
  • Explore the cenotes near Puerto Aventuras for a refreshing swim.
  • Take a salsa dancing class at Coco Bongo in Playa del Carmen.
View all

Select your room type

Barcelo Maya Palace offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Junior Suite Pool View
2 persons
485 sq. feet 
3 Single beds
Shower
Coffee machine
Suite Junior
2 persons
485 sq. feet 
2 Double beds
Shower
Coffee machine
Junior Suite
2 persons
485 sq. feet 
2 Double beds
Shower
Coffee machine
Junior Suite Pool View Premium Level
2 persons
485 sq. feet 
2 Double beds
Shower
Coffee machine
Click button to see more rooms
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Facilities

Barcelo Maya Palace offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Free Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Luggage storage
  • Private beach
  • Lift
  • Currency exchange
  • ATM/Cash machine
  • Barber shop
  • Smoke detectors
  • Electric vehicle charging station
  • Fire extinguishers
  • Key card access
  • Key access

Sports & Fitness

  • Fitness centre
  • Wind surfing
  • Snorkelling
  • Tennis court
  • Bowling
  • Billiard tables
  • Darts
  • Table tennis
  • Mini golf
  • Yoga class
  • Aerobics

Guest Parking

  • Dryer

Services

  • Paid airport shuttle
  • Valet parking
  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Tours/Ticket assistance
  • Shops/Commercial services
  • Welcome drink

Dining

  • Restaurant
  • Poolside snack bar
  • Snack bar
  • Dinner
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities

Children

  • Cots
  • Babysitting/Child services
  • Children's buffet
  • Board games
  • Children's pool
  • Children's play area
  • Kids club
  • Game room

Spa & Leisure

  • Outdoor swimming pool
  • Beach access
  • Sun loungers
  • Casino
  • Aqua park
  • Live entertainment
  • Garden area
  • Leisure/ TV room
  • Spa & wellness centre
  • Solarium
  • Sauna
  • Steam room
  • Facial
  • Treatment room
  • Beauty treatment
  • Massage
  • Shallow end

Room features

  • Air conditioning
  • Mini-bar
  • Dressing area
  • Terrace
  • Garden furniture
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Dryer

Media

  • Flat-screen TV
  • AM/FM alarm clock
Show more

Dining Onsite

Barcelo Maya Palace offers a diverse culinary landscape, showcasing regional and international flavors in beautifully themed settings. Guests can indulge in everything from robust Brazilian barbecue to exquisite French cuisine, all while enjoying the charm and warmth of the Caribbean atmosphere.
Barcelo Maya Palace Xpu Ha Restaurant photo
Barcelo Maya Palace Xpu Ha Restaurant photo
Barcelo Maya Palace Xpu Ha Restaurant photo

Rodizio

Brazilian
Ambiance
A lively venue that embodies the spirit of a traditional Brazilian steakhouse, where meat is served directly from skewers.
Key Offerings
Enjoy a variety of succulent cuts of beef, lamb, and chicken, perfectly grilled and seasoned, creating a dining experience rich in flavor and culture.
Reservation
no
Hours vary.

Caribe

Seafood
Ambiance
An ocean-inspired setting that brings the tranquillity of the sea indoors, perfect for enjoying fresh catches.
Key Offerings
Delight in an array of fresh seafood dishes, highlighting local flavors with each bite, including creative ceviches and grilled catch of the day.
Reservation
no
Hours vary.

Brasserie

French
Ambiance
A chic setting reminiscent of Parisian elegance, inviting guests to enjoy refined dining in a cozy atmosphere.
Key Offerings
Savor classic French dishes such as coq au vin and ratatouille, complemented by an extensive wine list for a touch of sophistication.
Reservation
no
Hours vary.

La Hacienda

International/Vegetarian
Ambiance
Set in a warm, welcoming space that showcases vibrant decor, perfect for family meals or friendly gatherings.
Key Offerings
A delectable buffet featuring international favorites and vegetarian options, catering to every palate with seasonal dishes available throughout the day.
Reservation
no
Open daily from 07:00 - 10:30, 12:30 - 15:00, and 18:30 - 22:00.

Coral Grill

Grill/BBQ
Ambiance
A relaxed outdoor dining setting offering ocean views, ideal for enjoying a casual meal under the sun.
Key Offerings
Indulge in a delightful assortment of grilled dishes, including steaks and barbecued favorites, perfect for a leisurely brunch, lunch, or dinner.
Reservation
no
Open daily from 10:00 - 18:30.

Mirador

International
Ambiance
A spacious dining room with panoramic views, creating a serene environment for enjoying meals at any time of day.
Key Offerings
Enjoy an extensive menu serving breakfast, lunch, and dinner, featuring a fusion of international dishes that appeal to diverse tastes.
Reservation
no
Open for breakfast, lunch, and dinner; hours may vary.

Barcelo Maya Palace Location

Carretera Chetumal Puerto Juarez,Km. 266,3, Xpu Ha, Mexico, 77750
Map view
Carretera Chetumal Puerto Juarez,Km. 266,3, Xpu Ha, Mexico, 77750
Nearby
Ruin
Adoratorio
400 ft
Beach
Caleta Chac-hal-al
700 ft
Restaurants
Marenostrum
3300 ft
Calle 20 Esq 25 Playa Del Carmen Quintana Roo
Explore Xpu Ha
Explore the Area
Top Attractions
Activities
Dining
Entertainment
Cenote Media Luna
10 minutes walking
A beautiful natural swimming hole, perfect for a refreshing dip amid nature. Unique for its clear waters and serene setting.
Adoratorio
Adoratorio
2 minutes walking
An interesting historical site featuring stone carvings. Offers insight into the region's ancient culture.
Cenote Cristalino
Cenote Cristalino
15 minutes walking
Known for its crystal-clear waters, ideal for swimming and snorkeling. Offers a lovely spot for relaxation.
Dolphinaris Barcelo
Dolphinaris Barcelo
25 minutes walking
A marine park offering interactive dolphin experiences. Great for families and animal lovers alike.
Discover the local attractions near Barcelo Maya Palace
Discover remarkable sites near Barcelo Maya Palace that offer unforgettable experiences and are easily accessible.
Ideal for refreshing swims and nature exploration: Cenote Media Luna
Perfect for tranquil beachside relaxation: Caleta Chac-hal-al
Great for stunning natural beauty and photography: Cenote, Garden of Eden
Well suited for interactive marine encounters: Dolphinaris Barcelo
Suited for cultural insights and local history: CEDAM Museum
Best for outdoor adventures and wildlife viewing: Eco-Park Santuario De Los Guerreros
Works well for spiritual reflection and calm moments: Adoratorio
Snorkeling at Cenote
11 minutes driving
Exciting underwater exploration. Rentals and guided tours are available for various skill levels.
Yoga at TAO Wellness Center
20 minutes walking
Relaxing yoga sessions in a peaceful setting. Perfect for unwinding and rejuvenating your spirit.
Marenostrum
Marenostrum
12 minutes walking
Seafood specialties with a relaxed beach vibe. Try their fresh ceviche and signature cocktails.
Xpu-Ha Beach Restaurant
10 minutes driving
Casual dining with beachfront views. Features local dishes and fresh seafood in a laid-back atmosphere.
Rauxa Show
Rauxa Show
30 minutes walking
An exciting dinner show featuring acrobatics and live music. A great night out for families and couples.
Local Bars in Puerto Aventuras
20 minutes driving
Vibrant nightlife scene with live music and dancing. Offers a variety of drinks and a fun atmosphere.
Getting around
City Centre
Xpu Ha34 min  ·  1.7 mi
Airports
Playa Del Carmen, Quintana Roo (PCM)36 min  ·  14.9 mi
Cancun International Airport (CUN)120 min  ·  49.5 mi

Reviews and Ratings

Feedback about Barcelo Maya Palace from previous guests about their experience.
Guest reviews
5.0/10
based on 5 reviews
8.0
8.0/10 based on 143 reviews
Carol
United States, February  2025
8.6/10

My stay at Barcelo Maya Palace turned out to be unforgettable, with a stunning ambiance and fantastic service overall. The room was quiet, clean, and comfortable, making my stay enjoyable. Dining was a mixed experience, with some restaurants truly excelling in both service and food quality, while a couple left much to be desired. The location is great, close to the beach, but some activities can be a hassle to access. I loved my time there but was slightly disappointed by a few dining options and the limited water activity availability.

Rooms
9.0
The room was comfortable and very quiet, located on the 3rd floor with prompt housekeeping service.
Service
10.0
The service was remarkable, with staff going above and beyond, especially at the specialty restaurants and the animation team.
Location
9.0
The hotel is located just off the beach, making it easy to enjoy the sun and sea.
Dining
7.0
Dining was mostly excellent, especially at the specialty restaurants, but one experience left much to be desired.
Facilities
8.0
The resort had a variety of facilities, but the limited availability of hobie cats was disappointing.
Harriet
United States, February  2025
7.6/10

I had a great experience at the hotel, thanks to the amazing staff who provided exceptional service, especially in the Coral Restaurant. However, the check-in process was quite slow, and I was disappointed with the reservation system for dining which needs significant improvement. Overall, the spacious rooms, beautiful pools, and pretty beaches made it a solid all-inclusive stay, though I felt some amenities should have been included without extra charges.

Rooms
7.0
The rooms were very spacious and kept clean, but could use some updating.
Service
8.0
Most of the staff delivered fantastic service, but the check-in and guest services had room for improvement.
Location
9.0
The resort is located beautifully with easy access to pools and beaches.
Dining
6.0
While I enjoyed some meals at the buffets, the a la carte dining left much to be desired and scheduling reservations was frustrating.
Facilities
8.0
The facilities are good, with fantastic pools and beaches, though some activities had extra fees that I found frustrating.
Clarence
United States, December  2024
7.4/10

My stay at the hotel was overall enjoyable, with some standout features like a friendly and helpful staff, and a clean and spacious room. However, the dining experience left much to be desired, especially with the a la carte options. The beach was nice but not the pristine white sand I hoped for, which was a bit disappointing. Despite these drawbacks, the range of activities and entertainment available was a plus.

Rooms
8.0
The room was spacious and very clean, which I appreciated. The beds were comfortable, ensuring I had a good night's sleep.
Service
9.0
The staff was amazing, always treating us warmly and going out of their way to ensure our comfort. Special thanks to Fernando and Dani for their exceptional service.
Location
7.0
The hotel is located right by the beach, which is fantastic for enjoying the sun and several activities. However, be prepared for some rocky areas on the beach.
Dining
5.0
The buffet offered a good variety of food, but I found a la carte restaurants somewhat lacking in flavor. The quality of food could certainly be improved.
Facilities
8.0
The facilities were well-maintained and clean. I enjoyed the range of activities and the pool options available.
Friendly staff
Poor a la carte dining
Derek
United States, October  2024
8.2/10

This resort has beautiful grounds and spacious accommodations, making it a great choice for families. The varied dining options and clean beaches add to the overall enjoyment, though the beach experience itself can be disappointing due to safety concerns with rocks. The service is generally good, but the check-in process could be improved.

Rooms
9.0
The rooms were spacious and clean, perfect for families with kids.
Service
7.0
Service was generally good, but check-in felt disorganized and the staff appeared stressed at times.
Location
8.0
The location is lovely, with beautiful views and well-maintained grounds, although accessing the beach can be tricky due to rocky areas.
Dining
8.0
Dining options were plentiful with good quality food, especially at the A La carte restaurants, but some dishes didn't meet expectations.
Facilities
9.0
Facilities, especially the pools and water park, are fantastic for families, providing lots of fun activities.
John
United States, September  2024
8.2/10

I had a fantastic stay at the Barcelo Palace! The resort is beautifully maintained with stunning architecture and a fantastic beach location. I loved the variety of dining options available, though the buffet food could be a bit repetitive. The pool area was beautiful, but quite cold during my visit. Overall, it was a great experience and definitely worth it for the price.

Rooms
7.0
The rooms were spacious and clean, with a great view of the ocean. However, the beds were uncomfortable and could use some improvement.
Service
8.0
The service was mostly excellent, with staff going above and beyond to ensure a pleasant experience. However, there were a few inconsistencies during our stay.
Location
10.0
This resort has a prime location right on the beach and is surrounded by beautiful grounds to explore.
Dining
8.0
Dining options were plentiful, but the buffet was somewhat repetitive. The a la carte restaurants had some amazing choices, especially the French restaurant!
Facilities
8.0
The facilities were impressive, with beautiful pools and well-maintained grounds, though the main pools were too cold for my liking.
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
is available in for free.
Breakfast
At the hotel Barcelo Maya Palace guests are invited to a full breakfast served for free. 
Children & extra beds
There are no extra beds provided in a room.  There are no cots provided in a room. 
Pets
Pets are not allowed.
Year renovated:
2009
Number of rooms:
3604
FAQs
About Barcelo Maya Palace
What is the distance from Barcelo Maya Palace to Aeropuerto de Playa del Carmen?
The hotel is 25 km from Aeropuerto de Playa del Carmen, which is approximately a 22-minute drive.
What are the check-in and check-out times at Barcelo Maya Palace?
Check-in is at 15:00 and check-out is by 12:00.
What dining options are available at Barcelo Maya Palace?
The hotel features seven different restaurants offering cuisines including Brazilian, French, and Caribbean seafood.
Is there a fitness center at Barcelo Maya Palace?
Guests have access to a fitness center equipped with advanced training equipment.
Does Barcelo Maya Palace have a pool?
The hotel boasts several swimming pools, including an adult-only pool and a children's water park.
What entertainment options are available at Barcelo Maya Palace?
Guests can enjoy live entertainment, a nightclub, and themed dinner nights.
What kind of wellness services does Barcelo Maya Palace offer?
The U-Spa provides a variety of wellness treatments, including massages, facial treatments, and fitness classes.
Is there free Wi-Fi available at Barcelo Maya Palace?
Guests can enjoy complimentary Wi-Fi throughout the hotel.
What recreational activities are available at Barcelo Maya Palace?
Guests can participate in activities such as snorkeling, windsurfing, and a mini-golf course.

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Rooms and Guests2 Guests, 1 Room

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Barcelo Maya Palace Xpu Ha Skyline photo

Barcelo Maya Palace

8.0
Great143 reviews
1.7 mi from center
290 US$
322 US$
per night
Mobile-only price